Frequently Asked Questions

Yes! You may receive a confirmation email that shows lower case letters in the text description — this can happen if you entered lower case letters when building your plates (a glitch we are working on).

All plates are printed using capital letters regardless.

This isn't an advertisement. It's a legal requirement to have the manufacturer's name and postcode on licence plates.

Never a silly question! We add a protective film layer over the front of all of our plates to protect them in transit. This can give the look of a darker or greenish plate.

Please peel off the removable front protective film. A little heat from a hairdryer will help you find an edge of the cover.

All modern number plates are yellow on the rear and white on the front. If you would like a number plate with a green EV flash, yes — you can get one of these from us. Please find them in the plate sizes menu.

Yes, borders are road legal and can be added via the plate builder.

No, we don't. Some customers prefer no holes and use sticky pads for a really clean look. There are also far too many variants in placement across different vehicles.

No plate seller pre-drills number plates. We send a comprehensive fitting instructions email to you after purchase which will help with all your plate fitting questions.

Unfortunately this is no longer allowed under current regulations.

The following styles are all legal in the UK:

• Standard print
• 4D (3mm and 5mm)
• 3D Gel
• 5D

Yes, all our text styles conform to BSAU145e standards. Here are our current available text styles (not available on all plate sizes, but approximately 90%):

• Regular — Normal flat print
• 3D Gel — Gel digits applied directly onto plate (legal size)
• 4D 3mm — 3mm high, thick 4D laser cut digits (legal size)
• 4D 5mm — 5mm high thick laser cut digits (legal size)
• 5D 3mm — 3mm laser cut 4D digits with 3D gel on top
• 5D 5mm — 5mm laser cut 4D digits with 3D gel on top

Short Plates:

• 7 digits (including space): 470 × 111mm
• 6 digits (including space): 409 × 111mm
• 5 digits (including space): 348 × 111mm
• 4 digits (including space): 287 × 111mm

Hex Plates:

• 5 letter plates: 435mm wide
• 6 letter plates: 514mm wide
• 7 letter plates: 590mm wide

We aim to dispatch all orders within 24 hours of placing the order. This can sometimes be delayed during busy periods and for complicated orders such as custom plates.

We can't currently offer a guaranteed next day service due to couriers and Royal Mail not consistently meeting their targets. However, 95% of orders placed before 2pm on a weekday arrive the very next day.

Create your custom design with our plate maker today and receive it in no time!

Please contact us directly to discuss international shipping options and availability.

Yes! Please contact our sales team and we can provide you with a quote.

For the correct format you should only add one space to your registration, in the correct location. If you choose the "Legal Plates" option on the builder, it will automatically space your plates correctly.

Please refer to your V5 log book and existing number plates. Examples:

• Correct: AB21 AAA
• Incorrect: AB 21AAA — AB 21 AAA — AB21AAA

Note: To mis-space or mis-represent digits on number plates is an offence under the Road Vehicles (Registration & Licensing) Regulations 1971.

When you type your order in our builder it will appear exactly as you type it, so please carefully check the spacing. We can offer no compensation or reprints due to typing errors on your behalf.

A warning pop-up automatically appears if you don't add a space to your registration, and you must click/tick the accept box to progress. The production team will not check your spacing against the original order, so please take care when entering your registration.

Your right to cancel an order starts the moment you place it and doesn't end until 14 days from the day you receive your goods.

However, there are some orders where you won't have the right to cancel. These include items that are bespoke or personalised. Made-to-order number plates are a bespoke item — therefore we are unable to offer a full refund, but we can refund the cost of your postage, accessories, and fitting kits.